How Does the DIHAAN Property Process Work?
At DIHAAN Properties, every property we manage becomes our own responsibility from day one. Our process is built to remove the day-to-day burden of ownership while keeping you informed and in control at every stage, whether your property is being rented out, offered on short stay, maintained, or prepared for sale.
Understanding Your Requirement
When you bring your property to DIHAAN, we begin with a detailed conversation to understand your goals, whether you want to rent it out, list it for short stay, simply maintain it, or sell it. Our team conducts a site visit, assesses the property's current condition, and shares our recommendations, including an expected rent or sale value. Once aligned, we formalise our engagement through a Property Management Agreement listing our responsibilities, and your property is assigned a dedicated DIHAAN Property ID for tracking.
Detailed Inventory and Condition Check
Before we take charge, we carry out a thorough inventory check, recording every fitting, fixture and the general condition of the property, with photographs. This inventory becomes the benchmark we use throughout our engagement, so your property is handed back, or handed over to a new tenant, in the same condition it was entrusted to us.
Marketing, Listings and Outreach
If your property is vacant or intended for sale, we get to work immediately, listing it across relevant classifieds, broker networks and social channels, and arranging site visits or walk-throughs. You receive regular updates on interest and progress, so you are never left wondering what is happening with your property.
Tenant Placement and Agreement
All agreements are handled directly by DIHAAN. Once we have an interested tenant, our team completes the negotiation to secure the best possible rent for you, along with a full background verification of the tenant. Once we are satisfied, we send you a No Objection Confirmation with the finalised tenant, rent and deposit details for your sign-off. On this basis, DIHAAN signs the Leave and License agreement with the tenant on your behalf, so every tenant placed through us is a verified, well-screened occupant. All agreement formalities, including token, security deposit and rent cheque collection, are handled entirely by our team. Any work requested by the incoming tenant, once approved by you, is coordinated by DIHAAN. We close this step with a formal handover to the tenant, backed by a sign-off on the inventory form completed in Step 2.
Ongoing Management
Once your tenant is in place, DIHAAN becomes the single point of responsibility for everything that follows:
Tenant Renewals
Every 11 months, DIHAAN renews the Leave and License agreement with your tenant at the mutually agreed rent escalation, and collects a fresh set of post-dated cheques for the new period. We begin the renewal process two months ahead of expiry, so there is no last-minute scramble and no gap in your rental income.
Tenant Exit, Settlement and Replacement
When a tenant decides to vacate, DIHAAN carries out a thorough exit inspection and calculates the cost of any damage against the original inventory. We then complete a final settlement with the outgoing tenant, deducting any unpaid bills, pending rent, or repair costs before releasing the balance deposit. Immediately after, we restart our marketing process from Step 3 to find your next tenant, so the cycle of care continues without your property sitting idle, and without the responsibility ever falling back on you.
"At every step, DIHAAN's role is simple. We treat your property's requirements as our own responsibility, not just a task to complete."
How Property Management Charges Work
A clear look at how our fees are structured
Hiring a good property manager is more of an asset than an expense for a property owner. The right partner helps keep your property occupied year after year, protects your rental income, and frees up your time. Property management charges are typically structured in one of three ways:
Most managers charge 8% to 12% of rent collected. Vacant properties may require a placement fee or extra oversight against trespassers.
Flat monthly fee based on size and location. Note that fixed fee managers have lower financial incentive to maximize rental yield.
Company leases from you and subleases. Often results in lower payouts and loss of control over who occupies your property.
Additional Property Management Fees
Property management charges are not always fully inclusive. Here is how DIHAAN handles extra considerations transparently:
Covers account creation for bookkeeping, tax or license assistance, initial inspections, inventory audit, and marketing asset preparation.
Vacant properties require active utility monitoring and weekly visits to minimize risks of break-ins or unexpected water leaks.
While some firms pass listing platform placement fees to owners, DIHAAN absorbs this cost fully so it is never charged back to you.
Leveraging our established vendor network, maintenance costs are lower through preferred pricing. We share standardized costs upfront with no surprises.
Conducted every three to six months to prevent major issues. DIHAAN includes these inspections as part of standard service at no extra charge.
Specialized legal firm involvements or early agreement terminations are kept completely transparent and stated upfront in your agreement.
DIHAAN's Commitment to Transparency
Every applicable fee is discussed and agreed before we begin.
You always know what was collected, what was spent, and why.
A single DIHAAN team manages your requirement end-to-end.